Last update: July 11, 2023
Viridem knows you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By using Viridem, you are accepting the practices described in this Privacy Notice.
The information we learn from customers helps us personalize and continually improve your Viridem experience. Here are the types of information we gather.
Cookies are unique identifiers that we transfer to your device, to enable our systems to recognize your device and avoid non-authorized access to Viridem. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to use Viridem as a secured application, we recommend you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use the application because it requires you to Sign in.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described.
Viridem gives you access to a broad range of information about your account and your interactions with Viridem for the limited purpose of viewing and, in some instances, updating that information. This list will change as our Web site evolves.
If you choose to visit Viridem, your visit and any dispute over privacy are subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the province of Quebec, Canada. If you have any concerns about privacy in Viridem, please contact us with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and Conditions of Use will change also. You are responsible for checking our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. However, we stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Related Practices and Information:
You provide personal information when you create your account or communicate with customer service. As a result of those actions, you might supply us with such information as your name, address, and telephone number.
Examples of information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information, such as browser type, version and time zone setting, browser plug-in types and versions, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number.
We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
Examples of information you can currently access easily in Viridem include up-to-date information regarding your account, (including name, email, and password).
use and transfer to any other app of information received Viridem uses Google's Application Programming Interface (API). Viridem's use and transfer to any other app of information received from Google API will adhere to Google API Services User Data Policy, including the Limited Use Requirements.
Viridem software offers the option, not enabled by default, of integrating external artificial intelligence (AI) solutions for the automatic extraction of data from processed documents (e.g. administrative documents, receipts, invoices, etc.). Activation of data detection functionality by AI solutions is performed manually by the administrator for each company which is configured in each Viridem instance.
The availability of automated data detection by artificial intelligence is tied directly to the availability of the service providers (uptime) who provide this functionality. Consequently, the availability of the detection service depends on the quality of service provided by these service providers.
To ensure data security and confidentiality:
Documents transmitted to external artificial intelligence solutions for detection, and the resulting data, remain strictly confidential. They are never accessed by, communicated to, distributed, or made available to third parties in any form whatsoever. Only Viridem's technical managers are expressly authorized to access these documents and data, and solely at the explicit request of the customer or as part of a service improvement initiative, in strict compliance with confidentiality obligations and security measures in force.
Documents and extracted data are automatically deleted from external service providers' systems after a maximum retention period of 14 days.
Selected service providers meet the highest security and confidentiality standards on the market. For further information on the security measures and data management policies in place for each of our external AI solutions, please contact your Viridem representative or refer to the following page.
For questions or any concerns about our privacy policy, email us via info@viridem.ca
For questions or complaints regarding your privacy, you can contact us via confidentialite@viridem.ca
