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The beauty of business is that every company and project is unique! That’s why at Viridem, we’re committed to offering you personalized support for your digital shift—every step of the way, making sure to address your specific needs. So, how do the first steps of a collaboration with us unfold?
The first meeting
“It all starts with an initial meeting with a curious person like me!” jokes account manager Olivier Nadeau. “Right off the bat, we chat for a bit, and that helps me assess how much the customer knows about our solution.”
At that stage, maybe you’ve only heard about administrative automation and are curious to find out how it could benefit you, without necessarily having defined your needs yet? Or perhaps you already know about Viridem and want to understand how our solution can meet your specific challenges. In both cases, understanding where you are in your digital transformation helps us better guide you through the next steps.
The discovery meeting
Once we’ve broken the ice, we move on to a Viridem essential: the discovery meeting. Generally lasting about 30 minutes, this brief meeting helps us get to know you better and dive into the real business: What are your current challenges? What do your internal administrative processes look like? What types of software are already integrated? The goal is to fully understand your needs and see how we can help reduce some of your administrative burdens, particularly regarding automating the payables and automating administrative tasks.
“At this stage, customers do most of the talking, and we listen to ensure our solution aligns well with their needs,” explains Olivier. “At Viridem, our approach is consultative: our goal is to find a real match with the company, rather than pushing a product at all costs.” While it’s very rare that we decline a collaboration, it’s essential for us to make sure we can truly add value to our clients’ administration before moving forward.
The demo meeting
Once we’ve clearly identified your needs, it’s time for our expert team to take the stage! In this more technical presentation, we show you in detail how Viridem can simplify your administrative processes and support your employees in their daily tasks, especially in helping you automate the payables.
“This is where we’ll sit down together and clear up any last doubts about Viridem’s suitability,” says Olivier. “If needed, we’ll go through the features one by one!” The goal is to demonstrate the effectiveness of our accounts payable automation software and its potential to meet your needs. This meeting also allows us to gather your final impressions and iron out any remaining details before officially launching the project.
The project launch
Once all the steps are validated, our account manager will provide a formal proposal. Signing that agreement officially marks the start of our collaboration, and an integration team will be assigned to your project—your digital shift is underway!
Did our article pique your curiosity? Want to learn more about the support we provide throughout the project? Don’t hesitate to contact us at info@viridem.ca.